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Posts about Ask The Experts

Ask the Experts: Risk Management

By: Holly Love 06.06.25 3 minute read

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert Rachel Nguyen, who leads her team in detecting and preventing fraud to protect our membership.

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Ask the Experts: Gigi

By: John Lutz 03.31.25 3 minute read

We know how busy life can be. Accessibility and convenience are key when it comes to several aspects of your life, especially your finances. You want to have peace of mind knowing you can easily access your accounts and receive the support you may need with your banking. Here at American Heritage, we recently introduced a new tool to help in these matters.

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Ask the Experts: Information Systems

By: Holly Love 12.23.21 5 minute read

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert Kevin Tressel, who leads a group of 30-plus employees with disciplines ranging from Programming, Networking, Security and IS Operations.

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Ask the Experts: Project Management

By: Holly Love 12.02.21 4 minute read

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert Fawn Martin, whose team organizes, tracks, and structures American Heritage's projects, both big and small.

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Ask the Experts: Careers and Employee Benefits

By: Holly Love 10.28.21 7 minute read

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert Kristine Belser, who brings her diverse human resource management experience and ideas to the associates at American Heritage.

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Ask the Experts: Marketing

By: Holly Love 09.30.21 8 minute read

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert Mike Dinneen, who oversees American Heritage’s Marketing Department and leads member communication in digital and print media.

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Ask the Experts: Commercial Lending

By: Holly Love 09.02.21 8 minute read

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert William Mello, who has brought an industry’s worth of experience to American Heritage’s business lending teams.

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Ask the Experts: Consumer Lending

By: Holly Love 08.05.21 6 minute read

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert Bryan Eichenbaum, an expert on all things lending at American Heritage.

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Ask the Experts: Branch Operations

By: Holly Love 07.08.21 5 minute read
 

In this series, we take a look at the inner workings of the Credit Union and meet some of the champions who help our members in every facet of their financial lives. This month, we met up with expert Brian Shotwell, whose passion for building relationships with members helps shape the service culture at American Heritage's branches.

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